Terms & Conditions

Stacey Rodda Marketing Terms & Conditions

1. Privacy Policy

SR Marketing (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care.

This policy explains what we collect, why we collect it, and how we keep it safe.

What we collect

We may collect:

Name and contact details
Email address
Payment information (processed securely via Stripe)
Business details shared through forms, onboarding, or intake questions
Interactions with our website and digital products
Information you provide voluntarily when using our AI-powered tools

How we use your information

We use your information to:

Deliver digital products, services, and resources
Send emails you’ve opted into
Provide customer support
Personalise your experience
Improve our offerings
Maintain the functionality of our AI systems
Comply with legal and tax obligations

We do not sell or trade your data — ever.

How we store your information

Your data may be stored securely in platforms we use to run our business, including:

Stripe
Email Marketing Platforms
Private Database (Google Sheet)

Each platform has its own privacy and security standards.

Your rights

You can:

request access to your information
ask us to correct it
unsubscribe from emails at any time
request deletion of your data (where legally allowed)

Questions or concerns?

Email: staceyroddamarketing@gmail.com

2. Website Terms & Conditions

By using our website, products, and materials, you agree to the following:

General use

You agree to use our website for lawful, personal, and non-commercial purposes unless you have written permission to do otherwise.

Accuracy

We aim to provide helpful, accurate information. We don’t guarantee that all content is free from error, and we may update or change our materials at any time.

Third-party links

We occasionally link to external platforms or tools. We’re not responsible for their content, privacy practices, or services.

Website availability

We work to keep everything running smoothly, but we can’t guarantee uninterrupted access at all times.

Limitation of liability

To the fullest extent permitted under Australian law, we are not liable for:

loss of income
business interruption
data loss
reliance on information provided
downstream effects of using our templates, systems, or strategies

You are responsible for your own business decisions and implementation.

3. Terms of Sale

These terms apply when purchasing any digital product, template, AI system, service, workshop, or training from SR Marketing.

What’s included

Each product or service listing outlines what is included. Please read the description carefully before purchasing.

Digital delivery

Digital products are delivered via:

instant download
email
login access
Google Drive
Canva templates
AI tool activation links
or a combination of these

You are responsible for ensuring your email address is correct at purchase.

Licensing

You receive a licence for personal or business use only.
You may not:

resell, redistribute, share, or copy our products
claim them as your own
use them to create competing products

Full IP and licensing rules are in the policy below.

Payment

Payments are processed securely through Stripe.
All pricing is in AUD unless otherwise stated.

Refunds

We do not offer change-of-mind refunds.
Under Australian Consumer Law, you are entitled to a refund or replacement if the product is:

faulty
not as described
or fails to function as intended

Please contact us if you experience an issue — we want you to be happy and supported.

Support

Support varies by product. Please check your specific listing for details.

4. Refund Policy

We stand behind the quality of our digital products and services.

Change-of-mind

We do not offer refunds for change-of-mind purchases, accidental purchases, or if the product is not used.

Faulty or incorrect products

You may be eligible for a refund or replacement if:

your product is faulty
you receive the wrong item
it does not match the description

Eligibility process

your name
email address
order number
description of the issue

We aim to resolve all matters promptly and fairly.

5. Disclaimer

All information, templates, systems, workshops, AI tools, and resources provided by SR Marketing are for general education and informational purposes only.

We do not provide:

financial advice
legal advice
accounting advice
personalised business advice

Any outcomes depend entirely on your own implementation, decisions, and business circumstances.

We make no guarantees regarding:

income
business growth
performance
visibility
marketing outcomes

Use the information responsibly and at your discretion.

6. Intellectual Property & Licensing Policy

All content, templates, designs, AI prompts, frameworks, and systems created by SR Marketing are protected by copyright.

You may:

use the materials for your own business
edit or customise templates for personal use
implement frameworks and strategies internally

You may NOT:

resell, redistribute, or give access to others
claim authorship or ownership
create competing products using our systems
use our designs to create commercial templates
extract or repurpose AI prompts for resale

Canva-specific note

If a template includes paid Canva elements, you must have your own Canva Pro licence to use them lawfully. We cannot grant you rights to assets we do not own.

7. Accessibility Statement

We want SR Marketing to be accessible and usable for as many people as possible.

Our efforts

We work to:

use clear, readable language
provide mobile-friendly layouts
support accessible colour contrasts where possible
offer alternative formats on request

Limitations

Some elements (such as third-party platforms, external integrations, and older templates) may have accessibility constraints beyond our control.

Feedback

If you experience accessibility issues, please email: staceyroddamarketing@gmail.com

We’ll do our best to improve your experience.

8. Cookie & Tracking Disclosure

We use tracking tools such as:

Google Analytics
Meta Pixel
TikTok Pixel
Email engagement tracking

These tools help us understand website performance and improve our services.

You can disable tracking through your browser settings at any time.

9. Affiliate Disclosure

At times, we may recommend tools or platforms and use affiliate links.

We only recommend tools we genuinely use or trust.
Using an affiliate link never increases your cost and sometimes offers you a discount.

We will always disclose when a link is an affiliate link.

10. Community & Membership Guidelines (Future Use)

These rules apply to any future SR Marketing private community, membership, club, or mastermind.

Respectful behaviour

Members must engage respectfully and contribute positively.

No spam or self-promotion

Unless explicitly allowed.

Confidentiality

Anything shared by members must remain within the community.

Removal

We reserve the right to remove anyone who breaches guidelines, with or without refund, depending on circumstances.

11. AI Use Disclosure

We use AI tools, including ChatGPT, to assist with:

content creation
template building
system setup
personalised support

AI-generated content is always reviewed by a human (Stacey or SR Marketing team) before it is delivered to customers.

You should avoid sharing sensitive or confidential data unless necessary.